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cobus O

1 reviews | Active since Mar 2012

28 Jun 2020, 14:00

Thank you Michelle Groenewalt and Mandisa Ralarala

Thank you so much to Mandisa Ralarala ( Customer service) and Michelle Groenewalt (Sasolburg branch) for excellent service. I submitted a request to FNB in FEBRUARY 2020. I had to follow up a number of times on the request without any answer or solution over a number of months. After several unsuccessful attempts with customer service, I went to the branch where Michelel Groenwalt took the matter up at the beginning of JUNE 2020. Mandisa Ralarala got involved and between the two of them the matter was resolved within a number of days and the customer is happy.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2020, 14:49
Official
Good Day Cobus

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Compliments Team