Thank you for hard holding my account without notice due to FICA docs

<p>Dear FNB,</p> <p>Thank you for the hard holding my cheque account today due to your ineptness to contact me. I cannot make a payment this evening due to a hard hold on my account as my FICA docs are not in place. </p> <p>On phoning your after hours business centre I learnt that on the account remarks your KYC departments apperently tried to contact me a week ago. I have no mails, voice message or sms's from your KYC department. I have however in the last week received a call for a new credit card you are selling me, various statement, sms's and other warnings about bank ****s. </p> <p>Hard to belive you dont have any FICA docs from me as you delivered a new card to me a about 4 months ago and I supp**** you with a water and lights account. Same address where my FNB bond is registered at. Do I need to send you a W/L account for every single account incase there is an alternate version of me banking on my FNB profile living at a diffrent address?</p> <p>If this is the case then I will gladly do this. But may I then ask you to take 20c of the overdraft fees, bank fees, debit interest that I pay to you every month and just send me a ****** sms to ask for my FICA docs. If however you are stuggling for the 20c you are welcome add this to my account, as long as you will be so kind to communicate to me that you are hard holding my account after bank 30 years with you.</p> <p>Christiaan</p> <p> </p> <p> </p> <p> </p>