LL
Lucille L
1 reviews | Active since Apr 2015
14 Apr 2015, 15:08
Thank you for excellent Service!
I phoned FNB to complain that I had to collect my new cards at the branch. I said that I thought that the cards would be delivered at my house. Calvin took it upon himself to make the necessary arrangements and delivered my cards to my house personally with the correct documentation for me to sign off. I appreciate the effort that he made and the prompt way in which he dealt with my complaint. I am impressed with the level of service that I received from Calvin Chapman. I remain a loyal FNB customer.
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Replies (1)FNB (First National Bank)'s replyOfficial
14 Apr 2015, 15:12Hello Lucille LL,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply14 Apr 2015, 15:12
Official
Hello Lucille LL,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
