1 reviews | Active since Sept 2015
Thank you FNB Business Banking
Thank you FNB for sending me an sms for my business account closure on 18/03/2020 (smack in the middle of covid-19 world crisis). thanks FNB for rewarding a loyal business customer of 8years+ Thank you for doing this for the SECOND time in THREE months. Thanks for NOT communicating your new "zero account fees" business banking option that would have benefited a longstanding customer such as myself, but instead resorting to account closure. A very big thanks also for NOT resolving a complaint/dispute dated November 2019. Shame on me for waiting on "FNB to investigate the situation and contact you as soon as possible with a resolution". Shame on me for requesting a follow up regarding this elusive "resolution" THREE time after November 2019 with ZERO response. After all, we're just the little guys.
What does your Collections Department do? I received a call from SDK Attorneys regarding my business account that was handed over to them 26 April 2019 and they are still expecting payment on that particular outstanding balance of R2752?
What is going on?
I've emailed them my bank statements showing that all outstanding fees were paid up over that period and beyond.
This all leaves me completely confused....your above messages regarding this issue being sent to the "relevant department" is yet another brush off?
I'm still awaiting resolution on *** since November 2019 and now yet another unresolved issue where phonecalls are being received that is nowhere near relevant to the existing issue.
Again: What does your collections department do?
this entire matter is beyond ridiculous.
What does your Collections Department do? I received a call from SDK Attorneys regarding my business account that was handed over to them 26 April 2019 and they are still expecting payment on that particular outstanding balance of R2752?
What is going on?
I've emailed them my bank statements showing that all outstanding fees were paid up over that period and beyond.
This all leaves me completely confused....your above messages regarding this issue being sent to the "relevant department" is yet another brush off?
I'm still awaiting resolution on *** since November 2019 and now yet another unresolved issue where phonecalls are being received that is nowhere near relevant to the existing issue.
Again: What does your collections department do?
this entire matter is beyond ridiculous.