LR
Lauren R
1 reviews | Active since Nov 2012
29 Dec 2015, 16:03
Thank You
I went to FNB yesterday to switch my cheque account. The consultant couldn't assist me & gave me a story about my marriage certificate. I went back today to open the account. I was assisted by Xolani who really went out of his way to assist me. He was send from pillar to post by other FNB employees but he kept his cool and still tried to assist me. He actually kept me calm because I was in the bank for more than 3 hours. I still couldn't open the account because it must be investigated, but I want to say thank you to Xolani for going out of his way to assist me.
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FNB (First National Bank)'s replyOfficial
02 May 2023, 21:58Hello Complainant.com,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Xolani Kowane.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Xolani Kowane.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello Complainant.com,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Xolani Kowane.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Xolani Kowane.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"