Terribly disappointing service!

<p>I order a new bank card from FNB 2 weeks ago. I have phoned the customer care line numerous times and each time it has been a different story. Eventually I manages to get the courier companies number after previously being told that they would contact me the previous day. Pay day has come and gone and bills need to be paid and none of it can be done without a card. It's extremely inconvenient!</p>