AM
Akhona M
1 reviews | Active since Mar 2011
30 May 2019, 22:42
Terrible, Terrible, Terrible bank !!!
I don’t even know where to start. My so called private banker is not even returning my calls. The Private clients supervisor/ manager is always at “meetings “ when I want to speak to him.
This bank has abused me so much that all I’m doing tomorrow is to open a Nedbank account and closing everything with them. Terrible bank
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 May 2019, 10:23Good day Akhona,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply31 May 2019, 10:23
Official
Good day Akhona,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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