DvdW
Dirk van der Walt
1 reviews | Active since Jan 2016
13 Apr 2016, 10:42
TERRIBLE SIGNAL AND SERVICE WITH FNB CONNECT
I switched over to fnb mobile 4 months ago from Vodacom. The consultant **** that I will stil be with vodacom but just using a fnb card to receive free data etc. Eversince, my phone does not get signal almost everday and I have been losing calls throughout the day. When I speak to fnb they blame vodacom.<br> When I visited a vodacom outlet and spoke to the manager, she said everyone that switched over was having this problem and many customers were frustrated.
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Apr 2016, 11:28Hello adn79106,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904542.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904542.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply13 Apr 2016, 11:28
Official
Hello adn79106,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904542.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904542.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)