1 reviews | Active since May 2010
Terrible Service...Don't try open a new business account with FNB.
Terrible Service, Lies on website...Don't try open a new business account with FNB. Trying to register new business and open business account. Website says: No queues, no hassle and a turnround time of 10 working days. Completed application on 14 February and as at 22 March am still waiting. No response to emails even though auto response says they will respond within 3 days. Call centre says they will respond by end of day, never do. Complaints on website, called back promising prompt resolution, nothing happens. No service whatsoever, regretting decision to go with FNB who just can't deliver what they promise.
Hello GrantG ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello GrantG ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***