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craig.ruurds craig.ruurds

1 reviews | Active since Jun 2016

24 Jun 2016, 15:27

Terrible service to business owner and private banking client

<p>I will be moving everything from FNB to ABSA after this weeks experience. They have messed around with business account causing probblems for staff payments. If FNB are intrested in keeping me as client get someone in business mangement to call me.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2016, 10:17
Official

Dear Mr C Ruurds,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Complaint ***

Regards

Complaints Resolution

Veni Sobramany

Email address: **********