HV
Hanco V

1 reviews | Active since Nov 2023

13 Nov 2023, 15:47

Terrible Service, Terrible Bank

I would rate them less than 0 if i could. I have been struggling for a week now with FNB and gotten little to no help. I lodged a complain and also no follow up was given. I have had my money be stuck in my FNB account due to being reported for *****. I then proceeded to provide all the proof needed and nothing. Eventually i went ahead and emailed the investigators superior and also her superior to eventually get a response "We are terminating our relationship with you due to being high risk"

I was shocked and in disbelief. I proceded to ask why my relationship is being terminated only to have it be followed by saying im high risk. When asking why i am high risk i was ignored completely by the investigator. My money is still stuck in my account. My relationship is being terminated. This is a terrible bank.

The worst of all was i was telling everyone how great and forward thinking FNB is just to have my account blocked, and disbanded a few days later. Terribly disappointing

0
Replies (1)
HV
Hanco V's update14 Nov 2023, 08:05
Reviewer Update
Well done. So the worst bank in the history of banks just called me. They told me that they are ending my relationship to them due to being accused of ***** (Even though i was found innocent they don’t care). So be careful people don’t sell things on facebook market place because if the buyer turns around and says that you committed ***** to try get back his money then they will end their relationship with you. THIS IS THE WORST BANK EVER. So much for forward thinking....