1 reviews | Active since Sept 2010
Terrible service once again
<p>I sent FNB an email to close my share accounts 9 days ago and I still haven't had any response from them. This absolutely pathetic service is exactly the reason I am closing all my accounts with FNB. This is the 5th time in just a few months that I have experience such bad service from them, not to mention the fact that the fact that if you call they take in excess of 10 minutes to answer, and this is with the so called "private clients" line. What a sham!!! </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)