1 reviews | Active since Feb 2010
Terrible service - No response from "Premier" Bankers
<p>I logged a case with the Premier bankers over 20 days ago - they sent me a form to fill that was not relevant to my case. On response to this (multiple emails) they just ignore me... My case is CAS- ********** -X9C0B7 - seems like they really dont care about unauthorised debit orders going off customers accounts...</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Thank you - I received in email telling me to call a number - I cannot get hold of anyone on the number that will answer / knows what to do or can help me without taking a really long time...
Thank you - I received in email telling me to call a number - I cannot get hold of anyone on the number that will answer / knows what to do or can help me without taking a really long time...
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)