1 reviews | Active since Jun 2016
TERRIBLE SERVICE *****!!!!!!
<p>I waited 7 days for my cheque card!!!! i had to call FNB to find out aboout my card!!!! </p> <p>I waited 7 days for a card that was not activated!!!!!!!!!! :( </p> <p> I went to the branch at Rosebank and Randburg!! the consultants were rude and they didnt assist me at all. I thought the branch was the to offer assistant when you have problems with the service!! instead no one assisted me and they were just rude to me!!!!</p> <p> for a bank that preaches good customer service they sure suck at it!!!!!!!</p>
Thank you for making contact with us. As per our conversation I will address all the matters we spoke about. This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is: 935026
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for making contact with us. As per our conversation I will address all the matters we spoke about. This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is: 935026
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)