TERRIBLE SERVICE// INCOMPETENCE

Terrible service to say the least. Tried opening a business account and register a new business no matter how many times I submit the requested documentation I keep on getting emails saying that there are still outstanding documents due even though it has been sent and I have confirmed telepathically that it has been received, no one has an idea of what is going on. Even the PCB Operations are unable to assist and the only answer I keep on getting is the turnaround time is 1-3 days even though the applications were sent in almost a week ago. When I reply to the emails and ask for updates and assistance I get ignored. With regards to the business account, I get told that they are still waiting for documents from my side but the courier company wants to deliver the card and the profile has been linked to my personal account but I cant do anything due to the fact that no one has a clue what they are doing or what is going on. I will be sure to warn everybody about the incompetence of FNB and their staff.