BH
Brian H

1 reviews | Active since Jun 2016

28 Sept 2016, 15:07

Terrible Service getting back to customers

<p>I requested a call back online over 2 weeks ago and I am still waiting for them to get back to me.</p> <p>So much for great service that they advertise.</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2016, 15:37
Official

Good Day Mr Holden,

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)