1 reviews | Active since Dec 2016
Terrible service from the ***** team!
I have been connected to the ***** team twice this am, and each time the rep on the other side remains silent, no greeting, nothing - until I hang up.
Please can you put checks in place for this, fnb service is becoming synonymous with this!!
I have an unknown charge of r250 from www.onlinebuddies, on the 5th of Jan. This was not me.
Hello Bryce-kalvin-chaikin ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Hello Bryce-kalvin-chaikin ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team