TT
Tumi T

1 reviews | Active since Nov 2018

17 Feb 2020, 10:05

Terrible Service From The ***** Department

I reported a ********** transaction on my card on the 30th January to FNB, it was then said it will take 7-10 working days for them to conclude the investigation. I have since Thursday tried to get a hold of them but failing. Today, I had been on hold for about 18 minutes only for my call to be dropped after two minutes.

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TT
Tumi T's update18 Feb 2020, 16:27
Reviewer Update
Good day,

Yesterday after posting my complaint here I was called by FNB and my matter got sorted. I have been refunded and all is well. Thanks to this platform cause had it not been for it, I doubt I would have been attended with the urgency I deserved