1 reviews | Active since Mar 2018
Terrible service from the fnb call center.
I called the call center this morning about a billing enquery and it was the worst service i recieved agents hung up on me and the manager was also not helpful nor apologetic about the bad service i recieved. I will not recommend anyone to get the fnb connect sim card, you will regret having it.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***