Terrible service from more than one Premier banker

I called last week Tuesday asking for information about internet deals. Marsha said she would call me back later that day, as she did not know if there was anything. This did not happen. <br> <br> I then called on the Wednesday and spoke to someone else who said they would ask Marsha to call me asap. This did not happen.<br> <br> I then called again on the Thursday and still no response. <br> <br> I don't understand what is \premier"about this service. It feels like I am calling a bad call center"