TERRIBLE SERVICE FROM FNB THAT WONT CLOSE MY CREDIT CARD ACCOUNT EVEN AFTER I MADE PAYMENT! THEY NOW WANT TO CHARGE ME BACK THE SETTLEMENT DISCOUNT THEY HAD OFFERED BEFORE I PAID!!!

WORST EXPERIENCE EVER ON PAYING AND CLOSING OFF MY CREDIT CARD ACCOUNT!

I was told i was covered for retrenchment cover on my credit card and they refused the application. I then was offered a settlement amount on the credit card which i paid in full! I kept going to the branches and calling to check on the settlement of the card, today as i speak i am in the boulders branch trying to sort this matter and Close off ALL my account. Turns out the discount i was offered IS NOW PUT AS AN OUTSTANDING AMOUNT ON MY CREDIT CARD.

IT HAS TAKEN FNB MORE THAN 3WEEKS TO ACKNOWLEDGE PAYMENTS ON MY ACCOUNT AND THEY WONT EVEN CLOSE MY ACCOUNTS!

THIS IS THE SECOND TIME I AM HAVING TERRRIBLE SERVICE.