cL
claudine L

1 reviews | Active since May 2016

02 Aug 2017, 08:50

Terrible service from FNB- FIRST I HEARD A COMPANY DOESNT WANT YOUR BUSINESS

<p>I hear the FNB adds on radio all the time about how simple and easy it is to open an FNB account, its been 2 months after opening an account with a consultant OVER THE PHONE and i still have not received a card or anything from FNB . I am very upset with the service as i feel like this company does not want my business. I have had trouble with my existing bank and wanted to switch desperatley as money was being taken out from my account **********ly and because I work mon - sat its hard for me to go to the bak so i decided to give it a try over the phone and Istill have not received anything from FNB, NOT EVEN A CALL TO ASK ME WHATS GOING ON. I WONDER IF THE CALL I MADE TO THEM WAS JUST A **** TO GET ALL MY DETAILS . EXTREMELY UPSET AND DISAPPONITED .</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Aug 2017, 09:15
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***