1 reviews | Active since Aug 2011
Terrible service from FNB CCD Couriers
So i'm supposed to get a new bank card. CCD phones me to get the delivery address and everything is set. Then they call again the next day to get the delivery address. I was thinking ***??? but gave the details again. The next day they call again, same bull****. This has been going on for 6 days now. Everyday the same story. FNB should get a competent courier because CCD couriers are useless :(
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)