TN
Thokozani N
1 reviews | Active since Jul 2013
20 Apr 2022, 08:58
Terrible service from FNB
I purchased a Microsoft 365 subscription with my wife's FNB Visa account. The payment was on 17 February 2022. On 08 March 2022 the same amount went through from my wife's account again. We tried to dispute it with FNB but we are really not getting any help! Microsoft doesn't have the money on my account profile so where did the money go then FNB? The help was really terrible from the FNB side of things. First they refer you to the app then you wait for weeks only to get a message that it's not a duplicate payment! Really? The reference is the same for both transactions within a space of 3 weeks and it's not a duplicate transaction? Are you serious right now?
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Thokozani N's updateReviewer Update
20 Apr 2022, 10:05My worry is that I now have to write a review on Hello Peter for me to get service from FNB. This is becoming too frequent for my liking.
TN
Thokozani N's update20 Apr 2022, 10:05
Reviewer Update
My worry is that I now have to write a review on Hello Peter for me to get service from FNB. This is becoming too frequent for my liking.