1 reviews | Active since Jul 2018
Terrible Service from FNB
I have been trying to downgrade my account since 01 June with no assistance from FNB. I have gotten an email to say someone has called me however my phone never rang!
Please could someone call me to action as it is extremely frustrating. To upgrade the account took a minute and numerous calls were made to me.
Regards,
A client in need of a new banking team **********
Good Day Prishkaa Naidoo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Prishkaa Naidoo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***