kN
khalid N

1 reviews | Active since May 2016

31 May 2017, 23:12

terrible service from credit card division

<p>i app**** for a credit card a month ago</p> <p>i was asked to supply info continuously after having supp**** this initially</p> <p>to date nobody has responded to my emails with any sort of resolution</p> <p>the service from this division is absolute atrocious </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2017, 11:42
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

A formal complaint has been logged and was escalated to the relevant department for investigation and resolution.

Your complaint reference number is ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)