Terrible Service for Business Banking

I have opened a business account recently and had some endless problems with this process since it as opened. The latest that adds to the height of my frustration during this already stressful time is that I have no access to my business account to furnish payments. I was asked to go to the ATM to a activate my business profile, only to be told after I left the safety of my home to do it that the profile is *******ed. I was then informed after a call to the business online call centre that I have a business consultant and he is not available to help me. Im so angry that I need to run around from pillar to post to have access to my bank account and to be told I need to leave my home again to go to the ATM or branch for help. What pathetic service!!