Terrible service FNBy account STILL not activated

On Saturday I opened an FNBy account for my child who is under 18. I uploaded all required documents on the app when applying. When I followed up I was told the account will be activated within the next 2 business days and I would receive an email once activated. Today's is Wednesday still no email but sitting with a bank card which was delivered today. Either activate his account soon or I move both my bank account and all policies as well as that of my sons over to a bank who actually wants business!!!!

Additionally, your private banker service is the worst one holds upto 10 minutes for a response just for the chat to get disconnected!