Terrible service FNB

<p>Fnb absolutely horrible service. So i have a normal fnb garage card which i just wanted to replace with a linked petro card because of extra benefits. If i knew this would be such an issue i would rather change banks. So upon applying for the linked petro card and receiving it all the problems started. One day it worked and the next time it didn't. They could swipe it without a pin amd sometimes not. Chip did not work at all. Went into an fnb branch in Roodepoort and i was told i cannot be helped as they cannot test cards i need to call and order another card??? As we are all busy i email premier banking as part of my account(no one contacted me) after a week i received another normal garage card and not the linked petrol card :(. Now after numerous emails to premier banking not a single response. I was sold this account but premier banking means absolutely nothing. Asked numerous times previously for a bond application for interest adjustment as well but absolutely nothing. When i started as a client with fnb years ago service was great. But ********** currently. It can clearly be seen with fnb not even being in the top 3 banks client wise. Don't give me a reason to support another bank. That premier banking email means absolutely nothing but still they tell clients they will have that feature on this account. Going into a branch means even less. </p>