SL
Sasha L

1 reviews | Active since Feb 2020

15 Mar 2021, 18:35

TERRIBLE SERVICE

I love how they phone you back TWO SECONDS after enquiries about opening an account and pressure you into joining. Once you join, they persuade you (I was almost forced) to sign up for a life policy and a data bundle. Once you actually have an account, you cannot get hold of ANYONE. I opened a account for PayPal and have received no assistive in withdrawing my funds which I solely rely on for my income. I am now in debt with funds sitting in my PayPal which I cannot touch. I’ve had no luck getting through to anyone. I have debit orders for policies coming off my account left right and center and no way of getting obtaining money that is owed to me to pay them off. I’ve also been asked to “verify my card” with a code on a statement that never comes through (I was told 2-3 days I’m still waiting 7 days) I’m really starting to panic now. I’ve been waiting 2 months for my money on PayPal and I’m hoping something comes through before the 25th. Luckily I have a savings account with Nedbank who always answer my calls and help me out, so I won’t be blacklisted on my record. FNB.. I regret signing up with you.

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Replies (1)
SL
Sasha L's update15 Mar 2021, 19:12
Reviewer Update
I must say on FNBS behalf, it seems to be more of a PayPal problem. I just wish FNB would be more responsive to their clients being a South African company.