Terrible service delivery

<p>I ordered a new FNB connect package through FNB and a date for delivery was set for a Friday, I received phone calls and messages about my delivery and package. On the Friday, I received no package, no phone calls, messages or emails. I then called the Monday afternoon and raised my concern and was told that the delivery will be arranged for the Monday still. This also did not happen. I then left it till the Wednesday and received a call from someone at FNB who told me that he was told that the courier guy could not get hold of me through all those days, which is extremely strange to believe as they have y number, and for ll those days they were the only persons who could not get hold of me. I was then promised that my package would come Wednesday. Once again, no delivery, no calls, no messages, no emails. The courier company does not even call to confirm my details or get back to FNB about it, no effort was made by any parties involved</p>