KS
Kgwaredi S
1 reviews | Active since Oct 2019
08 Oct 2019, 13:06
Terrible Service
I have requested to downgrade my premier credit card 6 Months ago till today nobody ever gave me feedback, I called the call centre to follow up so many many times but still I wasn't assisted the last consultant I spoke to(Esther) said it takes 7 wrking days to downgrade and that was 2weeks ago, I visited menlyn branch Daisy sent an email on my behalf still I didn't get any assistance...This is one **** of service I'm receiving here...
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Oct 2019, 14:46Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Oct 2019, 14:46
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***