Terrible Service

Nothing is worse than FNB ***** department. I have been dealing with a guy by the name of Thank Lebepe. Firstly ***** gave me the incorrect reference number in October so that delayed the whole thing by a month and a half. Now when you send Thabo and email because you can't call him, he takes a week to respond. His communication is poor. All i ask is for communication and feedback. Its like i irritate him or I am bothering him whereas this is my money. All I need is feedback. The fact that these investigators you can only email, sucks.