Terrible Service (Business Banking devision)

<p>Terrible customer service. </p> <p>We are trying to stop a lost business / corporate card as well as change the details of one card to an alternative user and our FNB Business agent (Dawn Le Sueur) keeps on referring us to the "Help Function" online. </p> <p>Why do we pay to make use of an agent to assist when the service and feedback we get is terrible and questionable. </p> <p> </p> <p>Please sort this out as we dont want to pay for something we do not receive - whats the use. </p> <p> </p> <p>I would like feedback on this. </p> <p> </p> <p>Thanks</p> <p> </p> <p>Personal Assistant to Director</p>