JC
Jason C

1 reviews | Active since Sept 2011

07 Feb 2020, 16:00

Terrible service at FNB Randpark Ridge

Went to the Randpark Ridge FNB to try open additional account.

I have never received such shocking service from a bank. The Branch manager is rude and unhelpful. This then extends to the rest of the staff. No one at this branch seems to have had the required training as they don't seem to know what's going on.

I am taking my business elsewhere. I am tempted to close the rest of my accounts with FNB and move to another bank because of this experience

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2020, 09:16
Official
Good day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

 Hello Peter Complaints Team

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