Terrible Service at FNB Fish hoek

<p>I was depositing money at your branch and just experienced the worst service.</p> <p>Firstly I stood in the queue at your ATM. For obvious reasons you have no control of how long each customer takes to deposit.</p> <p>I waited patiently and just as there were two customers ahead of me, the ATM flashed "being serviced".</p> <p>The other ATM had a note plastered on it saying "OUT OF ORDER".<br />The remaining withdrawal ATM also went offline.<br />We were told that they are transferring cash from one machine to another.<br />Asked to speak to the Branch Manager, but was told that he./she is not in.<br />Then asked if we can deposit at the Teller with fee waived. Both employees ran off and no one returned with a reply.<br />I then went to the Teller and so did the rest of the clients.<br />I was luckily one of the first at teller. Then an employee by the name of Nicole walked into cubicle. Saying that the ATM is now back online. When I asked her whether the clients that are waiting in this queue would still have their charges waived.<br />With her back to me, she responded no. And was about to walk off. UNBELIEVABLE!<br />I then asked her where the Branch Manager was and she "snickered" and said probably at another branch. Her attitude was atrocious. We got into a verbal altercation, where she was rude and dismissive, in front of other clients.<br />She continued, complaining about me as she walked in the area behind the teller.</p> <p>She entered a room and I could still hear her complaining about me!<br />OUTRAGEOUS!<br /><br /></p>