ST
Seipati T

1 reviews | Active since Aug 2016

31 Aug 2016, 15:36

Terrible service at FNB Benoni Lakeside

<p>Its unfortunate i did not get the lady's name, but this is not the first time i get bad service from this branch. The staff there is just *********** and unwilling to assist. There is a serious need for product training, I mean i know more about your products than most of the staff members in that branch!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2016, 16:36
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)