Terrible service and worst bank in RSA

I am so exhausted with Fnb. More than 3 weeks ago myself and some friends got confirmation of our business account and company registration after escalating the matter. We still did not get the name registered as requested due to whatever reason. Today I received the bank card and it has the incorrect name for my wife i.e. the surname is Kistan instead of Naidoo when i supp**** the correct i.d. document. I cant also see the pin code for the card due to the riduclous film on the peel. I am so disgusted with the service with Fnb and i feel like closing the account before even using it. I have done the name change on CIPC myself after getting no help at all from Fnb and i am still waiting and could possibly lose business due to this. Thanks for nothing!!!!! Absolutely useless service with shortage of staff to handle the load. Please do not advertise falsely on tv if you cannot backup with the service.