TERRIBLE SERVICE AND ******S

FNB first got my loan debit payment wrong, instead of them deducting on the 28th, they deducted on the 25th and I was charged an amount of R400, I send them numerous emails to change this as it's not my fault. They can even listen to the recording of the call when I app****. The person who was assisting me today was not friendly and told me that they can only change the date for July, this means that I will be charged for a reversal fee again this month which is not even my fault. FNB the working from is not working cause most of the calls are being dropped and your staff are not helpful at all and you busy robing people.