LT
Lauren T

1 reviews | Active since Dec 2017

08 Dec 2017, 15:07

Terrible service and no feedback whatsoever

Funds were deducted from my account from an unknown source over a month ago. Back and forth and now nothing from FNB. The world is promised in customer service but if you don't have millions then you are disregarded completely. Totally unsatisfied and although its a huge mission to do so I am considering moving banks if this is not sorted ASAP

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2017, 09:39
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint.

We sincerely apologize for the frustration and inconvenience caused.

***

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)