MR
Mathews R
1 reviews | Active since Apr 2017
04 Sept 2019, 23:05
Terrible Service and *****ed Monthly Fees
I closed my credit card in July 2019 and that means the monthly account fee was supposed to be reduced considering that I no longer have a credit card and cheque account. To my suprise FNB keeps on charging me bundle fee of R219.00 per month. Can i get my refund for the two months that you charged me whereas I have only one account with you. Terrible bad,
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FNB (First National Bank)'s replyOfficial
05 Sept 2019, 09:31Good day Mathews Ramatlapeng,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Sept 2019, 09:31
Official
Good day Mathews Ramatlapeng,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards ,
Hello Peter Complaints Team
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