Terrible service and communication

Very bad service and communication. Handed my business account over that I haven’t been using for about 2 years, for a R1000 without phoning me one! Fnb took the account off my profile?? Why??? i was unable to see what was going on in the account , also did not receive statements. Have been n client of FNB for years but will be closing all my fnb accounts. If updated my email address and address with them numerous times but they kept sending to my email address that was not working, they should be getting a reply email to say the email is not working but still they don't even have the decency the contact me by phone. But they can phone and email you every second day for marketing???? Thanks FNB for the worst client service, will not be making use of you in future