SR
Sabrina R
1 reviews | Active since Mar 2014
22 Feb 2016, 14:05
Terrible service and assistance
We had to do an urgent reversal on our account,bryanston fnb gives no reference amd says the will sms 2 hours still waiting went to boksburg branch where our account is held,shows nothing on system and they cant do anything as paperwork in bryanston and hour later the manager was still nowhere to assist us as it was apparently too busy they usher from pillar to post time to find a new bank!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Feb 2016, 14:35Hello Sablu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873823.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873823.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Feb 2016, 14:35
Official
Hello Sablu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873823.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873823.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)