JW
Jo W
1 reviews | Active since May 2015
31 Mar 2016, 11:41
Terrible Service
I opened an account 3 March 2016 and i was advised that i will have my salary switched over before my pay date on the 27/03/2016. Today is the 31/03/2016 and i get Phone call from FNB to ask if im the employer of my company. Which makes no sense as i have given the contact number for my payroll team. Today i keep trying to resolve the issue to switch my salary but nothing is being done about it. They tell me they cant call me back but i just received a call from someone who says that they cant get hold of HR. Terrible service from FNB
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Mar 2016, 11:55Hello Jodieashleywill7,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896908 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896908 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Mar 2016, 11:55
Official
Hello Jodieashleywill7,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896908 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896908 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)