TN
Trisha N
1 reviews | Active since Jul 2014
23 Mar 2016, 09:38
Terrible service
FNB that claims they offer the most simplest and easiest bank however the cellphone banking as been down for system maintenance for 3 days and counting.<br> <br> how is this simple better and faster when simple payments can not be made due to this routine maintenance.<br> really FNB wake up, you can't be servicing the system for 3 days now.<br> <br> Extremely annoyed and unhappy customer!!!<br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Mar 2016, 09:46Hello tishi13,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 892852.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 892852.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Mar 2016, 09:46
Official
Hello tishi13,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 892852.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 892852.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)