1 reviews | Active since Aug 2016
Terrible service
Again FNB does it again in a space of less than 6 months.I ask to reverse payment and they cancell my cards.I am overseas on a ship,a constantly moving ship.They have cancelled my debit and credit card.It's bad enough that I can't use my debut card everywhere but now my credit card is cancelled?!!!!They can never find my home address in SA but they seem to think sending my card to Longyearbyen is ideal for them.
On top of that I asked to change my private banker agent,did that happen?Of course not.So best I take my money to another bank.FNB is an absolute joke.I send my mom who has power of attorney over my accounts.Then they say she has power of attorney over this and not that.What the hell!!!!I am completely over this bank.Good Luck to you all who wish to continue this pathetic bank.
Today I tried to transfer money to my daily cheque account.FNB blocked it.My debit orders are due tomorrow.How the hell do they see that fit?I will ensure with all my might that they pay for costs incurred on my accounts that are debited but bounce because of their stupidity.
I urge anyone using or thinking of using FNB to go use another bank.In the 10 plus years I've been using FNB this year has been a great service delivery stupid year.Invest your money with money with bank that us customer service related.That understands you CLIENT needs.Not lazy;lazy to listen but fast to act.Lazy to respond to matters raised but fast to collect monthly fees.Run from this bank,RUN!!
Today I tried to transfer money to my daily cheque account.FNB blocked it.My debit orders are due tomorrow.How the hell do they see that fit?I will ensure with all my might that they pay for costs incurred on my accounts that are debited but bounce because of their stupidity.
I urge anyone using or thinking of using FNB to go use another bank.In the 10 plus years I've been using FNB this year has been a great service delivery stupid year.Invest your money with money with bank that us customer service related.That understands you CLIENT needs.Not lazy;lazy to listen but fast to act.Lazy to respond to matters raised but fast to collect monthly fees.Run from this bank,RUN!!