SM
Shaakira M
1 reviews | Active since Mar 2009
23 Feb 2015, 12:11
Terrible Service
Hi<br> <br> I have just had the most shocking service from FNB. For one they are not allowed to call you as they don't have access to outgoing calls or email you as they are not allowed to. But to sell you products they can call you. I would not suggest anyone having a credit card with them as they cannot process simple applications , each time you call you are given an excuse and empty promises. And to top that you are asked to call them back. What am I paying a service fee for ? As this is really not any service they are providing.<br> <br> Thanks<br> Shaakira
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
23 Feb 2015, 12:42Hello Sha,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629965.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629965.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Feb 2015, 12:42
Official
Hello Sha,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629965.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 629965.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
