JM
Jenett M
1 reviews | Active since Aug 2012
29 Jan 2020, 10:05
Terrible Service
I'm left with months to finish paying off my FNB loan, all of the sudden FNB is messing up with payments, eg, not debiting account on time. And while they are doing that interest is inclining and I will be liable to pay them or they extent with a month or so.
Again, agreement was 42 months and that was supposed to be Nov/Dec 2019
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Jan 2020, 11:01Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply29 Jan 2020, 11:01
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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