TERRIBLE SERVICE!!!!

THE WORST SERVICE EVER!!! FNB Fiduciary & FNB Parow Branch in Cape Town. We have been pushed from pillar to post in having these funds paid out. For TWO WEEKS we’ve been given the incorrect information. Ended up having to go to the Parow branch and waited at the branch for 2 hours only for them to tell us they can’t do the transfer and it needs to be done via the FNB Application. Eventually the transfer gets done from the fixed deposit only for them to reverse the transaction 2 days later and now we back to square one.

FNB honestly has the worst service! And does not put there customers first unless you have to make a scene and escalate them.