Terrible service 3rd complaint
I opened an account end of July and as of today have not received my bank card. I have no idea what has been switched by FNB. I have no idea what account my salary is being paid into and from which acount my debits are being taken. I have a big debit on the same day that i receive my salary and this is causing a huge amount of stress. This is my 3rd complaint now. I have never had such bad service from anybody.
Good Day Karen de Pierres ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Karen de Pierres ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***